FAQs

HOURS OF OPERATION?

Our Sara Beauty support team is available: Monday-Saturday: 10:00AM-6PM IST. The Sara Beauty support team is not available on Republic Day, Independence day, Holi, Diwali, and New Years Day.

HELP MY ORDER IS MISSING!?

Oh no! Please contact our support team for assistance at 19212031465 or info@sarabeauty.in

WHOW DO I CHANGE OR CANCEL MY ORDER?

In an effort to ship out your products efficiently, we immediately begin processing your order as soon as it is placed. Unfortunately, once orders are submitted, they cannot be canceled or modified

HOW CAN I FIND THE STATUS OF MY ORDER?

Find the status of a particular order and view your Order History on the Order Status tracking page under ‘My Account’.

WHERE CAN I TRACK MY ORDER?

We will email you a shipment notification along with a tracking number as soon as your package ships.

MY ORDER IS MISSING AN ITEM, WHAT SHOULD I DO?

Please contact us right away at +91 9212031465 or info@sarabeauty.in

MY ITEM(S) ARRIVED DAMAGED, WHAT SHOULD I DO?

Please contact us right away at +91 9212031465 or info@sarabeauty.in

I TYPED IN MY WRONG ADDRESS AND NEED TO CHANGE IT

Unfortunately, once orders are submitted, they cannot be canceled or modified.

WHEN CAN I GET ITEMS THAT ARE OUT OF STOCK?

We try our best to replenish our inventory as quickly as possible. Sign up for back in stock notifications to be the first to know when items come back in stock.

I FORGOT MY PASSWORD, HOW DO I LOGIN?

If you have forgotten your password, please click on the “Forgot Your Password” button that appears on the account log-in page and follow instructions to reset it. Need more help? Contact us at 9212031465 or info@sarabeauty.in
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